Stop Guessing Why Free Trials Don't Convert or Subscribers Cancel

Replace generic churn surveys with AI‑driven interviews that reveal hidden insights.
Skyrocket response rates with automated micro-incentives.
Purpose built for SaaS and E-Commerce growth teams.

Features

Unlock Customer Insights

Transform your exit surveys into meaningful conversations that drive actionable insights

AI-Powered Interviews

Dynamic conversations that adapt in real-time to capture meaningful customer feedback.

Smart Incentives

Automatically offer coffee, gift cards, or eco-friendly rewards to boost participation.

Simple Integration

Replace your existing survey link with our smart link. No complex setup required.

Intelligent Analysis

Get deeper insights into why customers leave and what could have kept them.

Higher Response Rates

Significantly increase feedback participation with engaging conversations.

Sustainable Rewards

Option to offer eco-friendly incentives like planting trees for completed interviews.

Pricing

Choose Your Plan

Start now with a generous free tier and scale as you grow. No credit card required.

Interviews included
Max questions/interview
Dynamic follow-ups
Number of admins
Analytics
Notifications
Incentive management

Connect your data

FREE

500
Unlimited
Configurable
3
Basic
Email and Slack
-‍

-

Growth

Unlimited
Unlimited
Configurable
Unlimited
Advanced
Email, Slack, custom API
Included
Your website, custom documents, custom integrations (e.g., Amplitude, Mixpanel, Hubspot, Salesforce)
Starter

FREE

Interviews/month
10
Max questions
Unlimited
Dynamic follow-ups
Configurable
Number of users
1
Analytics
Basic
Notifications
Basic
Basic
Scan your website
Growth

$50/mo

For small teams

Interviews/month
50
Max questions
Unlimited
Dynamic follow-ups
Configurable
Number of users
21
Analytics
Advanced
Notifications
Email and Native Slack integration
Basic
Scan your website and custom documents
Enterprise

For organizations

Interviews/month
Unlimited
Max questions
Unlimited
Dynamic follow-ups
Configurable
Number of users
Unlimited
Analytics
Custom
Notifications
Custom
Basic
Website, custom documents, integrations (Amplitude, Mixpanel, Hubspot, Salesforce)

What Our Partners are Saying

Tido Carriero
Co-Founder, Koala

"PerceptivePanda is like a rosetta stone for SaaS growth: it deciphers the real reasons for subscriber churn and illuminates next steps which really are actionable."

Geoff Robert
Co-Founder, Outseta

"We’re using PerceptivePanda to better understand why specific users who sign up for a free trial aren’t converting to paid subscribers—the feedback provides a clear opening to win them back."

Headshot of Richie Mathews
Richie Mathews
Chief Revenue Officer, Joy

"It was like flipping on the lights—we finally saw the gaps in our accommodation booking experience, without the friction of live interviews or the limits of surveys."